Help & Support

I'm ordering from the 'rest of world' region, will I be charged any additional fees and what other things do I need to consider?

Your order will be shipping from New Zealand and you may be charged duty fees payable to your local customs office on arrival. We have no influence over these fees, they will be your responsibility to cover and we therefore recommend you look into this before placing your order. Your local customs office should be able to answer any queries you may have. Your order will be delivered to the delivery address provided by you (please ensure the contact phone number is that of the recipient of the package) and you will receive tracking details via email from our carrier once your order is on its way.

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